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– there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. There is always a qualified nurse on duty in the home, supported by good numbers of care staff, and an abundance of ancillary staff giving peace of mind and ensuring individuals receive the best possible care available.
Medical care from a qualified nurse, and treatment for residents with illness or injuries. To help find the right care home for you, here's some questions you can ask when you enquire. It is frequented by an abundance of wildlife such as squirrels and deer, attracted by the peaceful and unspoilt surroundings.
Chelston Park Nursing and Residential Home - Chelston Gardens Dementia Nursing Home
If you want to opt out they don’t start forcing you.” On the day of the inspection we saw people enjoying a range of activities, including a trip out for coffee and cake. The provider had systems in place to assess people’s needs and choices before they moved into Oaktree Court. Staff protected people by following good infection control practices. There was an extensive activity program the provider was very proud of that encouraged people to remain as independent as possible. Choosing care has been ranked one of life’s most stressful events.
One visiting relative said, “As soon as we walked through the door we knew this was a special home”. One person said, “I have made some lovely friends since moving here. The service is divided into three units, the ground floor and second floor accommodated people who required general nursing care or residential care.
What people are saying about Oaktree Court
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Care home group
We found that people received the care and support they needed, including the medicines they required. We also saw that people’s personal records were accurate and fit for purpose. The home manager had been in post for a month when we inspected the home.
Abbie’s career and love for Oaktree Court began in 2012 when she joined the home as a carer in their beautiful memory care community, the Somerset Suite.
Wellington and Longforth House
We observed people were dressed appropriately and they had been supported to maintain their hair, nails and personal care. Where people remained in bed they appeared to be comfortable and measures had been put in place, such as bed rails to keep them safe. We saw that people were nursed in specialist beds and with mattresses and aids that reduced the risk of pressure injuries. During our visit we spoke with six people who used the service and four relatives who were present at the time of the inspection visit.
Specialist care designed to meet the challenges faced by people living with dementia. Our highly trained and dedicated team approach every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations.
With over 20 years’ experience in care, we offer the highest standard of care in a warm and welcoming environment. We provide residents with an engaging setting to socialise, dine, enjoy favourite activities and explore beautifully landscaped gardens. The home has a specialist dementia unit called the Somerset Suite. Popham Court provides person-centred residential and nursing care, as well as day care, on a charming site that has award-winning gardens. Interiors have been lovingly converted to suit modern care practices.
People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Oaktree Court is registered to provide accommodation for 56 older people who require nursing and personal care. The home has a specialist unit for people living with dementia called the Somerset Suite. At the time of the inspection there were 43 people living at the home. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees.
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. One relative told us that they were confident to go away on holiday knowing that the person they cared for was safe. Staff we spoke with were able to appropriately describe what actions they would take if they thought that peoples safety and well being was at risk. This was in regard to safeguarding people from possible abuse or harm.
We found the provider had taken action to increase the staffing levels and had employed agency staff to ensure that sufficient support was provided until permanent staff recruited. There was a staffing structure in place with clear lines of reporting and accountability. Staff were very positive about working at the home and told us they were able to report any issues directly to the manager and were confident appropriate action would be taken. We observed staff treated each individual with dignity and respect.
Care plans and discussions with people who lived in the home showed people’s care needs had been assessed and appropriate support was provided. Staff we spoke with had a clear understanding of each person’s individual support needs and how they should be met. There were enough qualified, skilled and experienced staff to meet people’s needs. People living at Oaktree Court told us they were very happy with the care and support provided. They said the manager and staff cared about their personal needs and preferences.
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